Documentation/QR Codes & Scanning/What Customs Officers See When They Scan Your QR Code
Reference§05.02SectionQR Codes & ScanningReg. ref.Annex XIII §6Last reviewed2026-04

§05.02 · QR CODES & SCANNING

What Customs Officers See When They Scan Your QR Code.

Walkthrough of the public DPP viewer — what loads when any GS1 Digital Link QR code is scanned.

When a customs officer scans the GS1 Digital Link QR code on your battery, they see the public DPP viewer — a read-only page showing your passport data, registry status, and compliance information.

The public viewer

The public viewer is a web page that loads when anyone scans or clicks a GS1 Digital Link URL. It does not require a EU Digital Passport Processor account or login. It is designed for three audiences: customs officers checking compliance at the border, market surveillance authorities investigating products, and anyone else with access to the QR code.

Reference image: public viewer desktop + mobile

What is shown

The public viewer displays the following sections:

Header — Battery name, passport number, battery category (EV / Industrial / LMT), and economic operator name.

Registry status — Whether the passport is registered with the EU DPP Registry. Customs officers check this first. A green "Registered" badge means the battery is compliant. An amber "Not Registered" badge means the battery has not been submitted to the registry — this will trigger further inspection.

Compliance strength — The BASIC / GOOD / STRONG / VERIFIED indicator showing the overall data completeness and verification level of the passport.

Annex XIII data — The passport's technical data, organised into the same four sections as the creation wizard (Identity & Origin, Performance, Sustainability, Supply Chain). All required fields are shown; optional fields appear if populated.

Supply chain actors — The economic operators involved in the battery's lifecycle, with their roles and verification status.

Carbon footprint — The declared carbon footprint value and performance class (when available).

QR code and identifier — The GS1 Digital Link URL and passport number for reference.

What is not shown

The public viewer does not show:

  • Internal EU Digital Passport Processor data (team members, account settings, billing).
  • Draft or in-progress data that has not been activated.
  • Edit history or version logs.
  • Contact details of the economic operator beyond the registered legal name.

Revoked passport view

If a passport has been revoked, the public viewer displays a "This passport has been revoked" notice instead of the full data. The notice includes the passport number and a statement that the battery's DPP is no longer active. Customs officers will treat this as a non-compliant battery.

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