Getting Started
Account setup, roles, and creating your first passport
8 articles
Creating Your First Battery Passport
Step-by-step guide from battery type selection to an active QR code — the most important article in the help centre.
Understanding Your Account Type and Role
Manufacturer, Importer, Authorised Representative, and Distributor — obligations and what each can do in EU Digital Passport Processor™.
Demo Account — What It Includes and How to Upgrade
What the demo account can and cannot do, the 3-day window, and how to request a paid plan.
Requesting a Demo Account
How to request a demo account, what it includes, and what happens when you are ready to go live.
Understanding Your Dashboard
What each section of the EU Digital Passport Processor™ dashboard shows and how to navigate the platform.
Understanding Passport Status
All passport statuses — what each means, what you can do, and how status transitions work.
Your Account Role and What It Means
The four economic operator roles, how your role affects EU Digital Passport Processor™, and how to check or change it.
Second Life Battery Passports
How to retire a battery at end of first life and how second life operators create a linked new passport under Article 40(11).